Refund and Cancellation Policy
Draft for business review. Highlighted items [like this] must be confirmed by 99Graphix, and the text should be reviewed by a legal adviser before the page goes live.
Cancellation
[State until when an order can be cancelled, e.g. before work begins]
Refunds
[State the conditions under which a refund is given, any portion retained for work done, and what is non-refundable]
How refunds are paid
Approved refunds are returned to the original payment method through Razorpay. Timelines depend on your bank or payment provider; [typical processing time, e.g. 5–7 business days].
How to request one
Email info@99graphix.com or message us on WhatsApp at +91 92171 49765 with your order reference (format 99G-XXXXXXXXXX).